FAQs

Q: Where are you based?
We’re proudly based in Australia and ship from Queensland.

Q: Do you ship Australia-wide?
Yes! We ship to all states and territories across Australia.

Q: How long will my order take to arrive?
Most orders are processed and shipped within 1–2 business days. Delivery times vary depending on your location but are typically:

• Metro areas: 2–5 business days
• Regional/Rural: 3–7 business days

Q: How much is shipping?
We offer flat-rate shipping and free shipping on orders over a certain amount (check our Shipping Policy for current rates).

Q: Can I track my order?
Absolutely. Once your order ships, you’ll receive a tracking number via email.

Q: Are your knives legal in Australia?
Yes. We only sell knives that are legal to import and possess under Australian law. We do not import or sell prohibited items like automatic knives or disguised weapons.

Q: Do I need to be over 18 to buy a knife?
Yes. By law, you must be 18 or older to purchase knives from our store. We may request ID verification if needed.

Q: Do you sell knife-making supplies?
Yes. Check out what we currently have in stock.

Q: What if I receive a faulty or damaged product?
We stand by our gear. If your item arrives damaged or defective, contact us within 7 days of delivery and we’ll sort it out ASAP.